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Mailing Customer's Invoices or Estimates

If a customer requests to have their invoices or estimates mailed to their address, send the link of the invoices/estimates directly to a Team Lead via TEAMS. Before providing the link(s), verify that the mailing address on file is correct. If the customer prefers it to be sent to a different address, be sure to collect and provide that updated information. The Team Lead is responsible for printing the invoices or estimates, placing them in an envelope, and delivering them to the front office for mailing.

Mailing an invoice(s) can take about 21 business days depending on the holidays, weekends, weather, traffic and carrier workload, or origin and destination. 

Please Note: If customer wants them emailed, please select here to follow process. 

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CREATED BY VICTORIA A HUMMEL, A REPRESENTATIVE OF FRANK GAY SERVICES

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